Caltech Deliveries Update Page

RE: Deliveries in the Coming Weeks                                                  
Updated: 14-Dec-2020 @ 08:00am
Disruption to Deliveries


Please see our latest update in the below PDF

CES Letter 2020 Closing.pdf

Level 5 restrictions, Black Friday, Christmas and nationwide & overseas delivery expectations

With the country again moving to Level 5 Covid 19 restrictions we would like to update all of our customers of some expectations in relation to order processing and deliveries in the coming weeks.

A result of the most recent restrictions and with a sharp rise in pre-Christmas online ordering, the courier companies are expecting a significant increase in parcel volumes travelling through all networks between now and Christmas. 

From earlier in the year all carriers have been under pressure, and with the approach of Black Friday and Christmas they are indicating that there will be some slowdown in order processing & delivery times, particularly between Black Friday and Christmas.

They have reaffirmed that all networks traditionally struggle at this time of year, but with 2020 having seen a high increase in online orders and subsequent home deliveries it is most likely going to have a significant effect on deliveries.
 
Please be mindful of this when ordering equipment in these months leading up to Christmas and please allow for additional transit time and delays.

In most cases, delivery delays will be out of our staff's control. Where we can, we will do our best to process orders as quickly and efficiently as possible and will do all we can to turn around as soon as they arrive with Caltech. 

We sincerely thank you for your continued support and we appreciate your understanding on this matter.